This Privacy Policy applies to the website and digital services operated by Shubh Shree Knowledge Hub Private Limited (“Company”, “we”, “us”), registered office: Unit No206 SNo 28.2428.22, Capella Nr Chintaman, Ambegaon BK, Haveli, Pune- 411046, Maharashtra.

For the purposes of applicable data-protection law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under it, the Company is the entity that decides why and how your personal data is processed.

By using the Website or submitting your details to us, you agree to the collection and use of your personal data as described in this policy. Where the law requires your specific consent, we will ask for it clearly and you may withdraw it at any time as described in the “Your Rights” section.

This policy should be read together with our Terms & Conditions and Disclosures & Disclaimers.

• contact details such as name, email address and phone number;
• the message and enquiry details you submit through our contact or enrolment forms;
• account and registration details, where accounts are offered;
• course or workshop enrolment details;
• payment-related details such as transaction status and invoice information; and
• information you share when you communicate with us by email, phone, WhatsApp or other channels.

Card, UPI and net-banking credentials are entered on our third-party payment gateway and are not stored on our servers.

• device and browser type, operating system and screen settings;
• IP address and approximate location derived from it;
• pages visited, time spent, referring pages and clicks; and
• cookies and similar technologies described below.

We may receive limited information from payment gateways and analytics providers, in each case as permitted by their terms and applicable law.

We do not ask for passwords to your financial accounts, demat logins or OTPs. Please never share these with us.

• responding to enquiries and delivering the courses, workshops and webinars you sign up for;
• creating and managing accounts and processing payments and invoices;
• sending service messages such as confirmations, receipts, reminders and updates;
• sending marketing and educational communications, where permitted and subject to your opt-out;
• improving the Website, content and user experience through analytics;
• security, fraud prevention and enforcing our Terms; and
• complying with legal, tax, accounting and regulatory obligations.

We do not sell your personal data. We share it only as needed with:

• service providers acting on our behalf, such as website hosting, email and workspace providers, spreadsheet and CRM tools, messaging services and analytics providers;
• payment gateways and banks to process your payments;
• professional advisers, auditors and insurers under duties of confidentiality; and
• courts, regulators and law-enforcement or government authorities where required by law.

Service providers may only use your data to provide services to us and are expected to protect it appropriately.

Some of our technology providers may store or process data on servers located outside India. Where this happens, we take reasonable steps to ensure the data is handled in line with applicable law.

You can opt out of marketing emails using the unsubscribe link, or by writing to us at the contact details below. Service-related communications may continue where legally permitted.

We may use cookies and similar technologies to keep the Website working, remember preferences and understand how visitors use it. You can control cookies through your browser settings; disabling some cookies may affect how parts of the Website work.

We keep personal data only for as long as needed for the purposes described in this policy, to meet legal, tax, accounting and regulatory requirements, and to resolve disputes. When it is no longer needed, we delete or anonymise it.

We use reasonable technical and organisational safeguards, such as access controls and encrypted connections, to protect personal data. However, no internet-based system can be guaranteed to be completely secure, and you should also protect your own devices and credentials.

If a personal data breach affects you, we will notify you and the relevant authority as required by law.

Our Services are intended for persons who are 18 years or older. We do not knowingly collect personal data of children without verifiable consent of a parent or lawful guardian. If you believe a child has given us data, please contact us so we can delete it.

The Website may link to third-party sites and services. We are not responsible for their privacy practices; please read their policies before sharing data with them.

Subject to applicable law, you may:

• ask for a summary of the personal data we hold about you and how it is processed;
• ask us to correct inaccurate or incomplete data and to update it;
• ask us to erase your data where it is no longer needed for the purpose it was collected or for legal compliance;
• withdraw consent you have given, which will not affect processing done before withdrawal;
• nominate another person to exercise your rights in the event of your death or incapacity; and
• raise a grievance about how your data is handled.

To exercise these rights, write to us using the contact details below. We may need to verify your identity before acting on a request.

If you are not satisfied with our response to a grievance, you may approach the Data Protection Board of India or other competent authority as provided under applicable law.

We may update this policy to reflect changes in law, technology or our Services. The latest version will be published on this page with the date of the update.